Responsible Gaming at 78bdt — Play Smart, Stay in Control
78bdt is committed to providing a safe, fair, and transparent betting environment for all registered players in Bangladesh. We believe that entertainment should never come at the cost of your financial wellbeing, your relationships, or your mental health. This page outlines every tool, policy, and support channel available to you — so you always remain in control of your play.
All responsible gaming tools on the 78bdt platform are available at no cost, take effect immediately or within the timeframe described, and cannot be reversed during any active cooling-off period.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 78bdt account in Bangladeshi Taka (৳). Limits can be lowered at any time and take effect instantly. Requests to raise a limit are subject to a mandatory 7-day cooling-off period before the increase is applied.
Session Time Limits
Define a maximum session duration — from 30 minutes up to 8 hours per day. When your session limit is reached, the platform will log you out automatically. A visible on-screen timer in your account dashboard reminds you how much time remains in your current session.
Time-Out / Cooling-Off
Take a scheduled break from the platform without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. The time-out cannot be cancelled early.
Self-Exclusion
If you feel that gambling is no longer recreational, you may request a self-exclusion that closes your account for a minimum period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account is locked, all marketing communications are stopped, and you cannot re-register under any identity during the exclusion period.
Loss Limits
Set a ceiling on how much you are willing to lose in a given time period — daily, weekly, or monthly. Once your loss limit is reached, the platform suspends your betting activity for the remainder of that period. Loss limits can be lowered immediately; increases require a 7-day review period before activation.
Marketing Opt-Out
You can opt out of all promotional emails, SMS notifications, and bonus offers at any time through your account settings. Removal from marketing lists is processed within 24 hours. Opting out of marketing communications does not affect your ability to use the platform or claim standard account bonuses you have already activated.
78bdt operates exclusively for adults aged 21 and above. This is not simply a platform policy — it is a firm commitment to player protection and community responsibility. Every registration on the 78bdt platform triggers a mandatory age and identity verification process before any deposit, withdrawal, or real-money betting activity is permitted.
During registration, you are required to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or driving licence — confirming that you meet the 21+ age requirement. Accounts where age cannot be confirmed remain restricted until verification is successfully completed.
If 78bdt discovers at any point that an account holder is under 21, the account is permanently closed without delay. Any deposited funds are returned to the originating payment method — bKash, Nagad, Rocket, Upay, or bank account — following confirmation with a parent or guardian. No winnings generated on an underage account are paid out under any circumstances.
Parents and guardians in Bangladesh are encouraged to make use of parental control software to prevent minors from accessing online gambling platforms. If you suspect a minor has registered an account on 78bdt, contact our support team immediately at [email protected] — such reports are treated as the highest priority and actioned within 4 hours.
Age Verification — What to Expect
Register Your Account
Provide your full legal name, date of birth, mobile number, and district of residence during the registration process. All fields must be accurate — false information results in permanent account closure.
Submit Identity Documents
Upload a clear photograph of your NID card (front and back), passport photo page, or driving licence. Documents must be valid, legible, and show a date of birth confirming you are aged 21 or above.
Verification Review
Our KYC team reviews submitted documents within 24 hours. You will receive a notification to your registered mobile number or email address once verification is approved or if additional documents are required.
Account Unlocked
Once KYC is approved, your account is fully unlocked for deposits via bKash, Nagad, Rocket, or Upay, and for all betting and casino activities available on the 78bdt platform.
Responsible gaming begins with self-awareness. The following warning signs may indicate that gambling has moved beyond entertainment and is causing harm. If you recognise any of these patterns in your own behaviour, we encourage you to use one of the 78bdt protection tools described above or contact our support team immediately.
Chasing Losses
Placing increasingly large bets in an attempt to recover money lost in previous sessions. This cycle often leads to larger losses and financial stress rather than recovery.
Losing Track of Time
Regularly spending more time gambling than originally intended, losing track of hours during sessions, or gambling through meals, work hours, or family time.
Gambling Beyond Your Means
Using money reserved for rent, groceries, household bills, or family expenses to fund gambling activity. Borrowing money from family members, friends, or lenders to continue betting.
Emotional Distress Around Gambling
Feeling anxious, irritable, or restless when not gambling. Using gambling as a way to escape personal problems, stress related to work, family difficulties, or financial pressure.
Hiding Gambling Activity
Concealing the amount of time or money spent gambling from family members or close friends. Feeling the need to minimise or lie about gambling losses when asked directly.
Inability to Stop
Repeatedly trying to cut down or stop gambling without success. Feeling a compulsion to return to the platform even after deciding to take a break or following a significant loss.
If you recognise two or more of the above signs in your own behaviour, we strongly encourage you to use the 78bdt self-exclusion tool immediately or contact our 24/7 support team at [email protected]. Early intervention significantly improves outcomes. You do not need to wait until gambling feels completely out of control before asking for help.
The following questions are designed to help you reflect honestly on your gambling habits. This is not a clinical diagnostic tool — it is a starting point for self-awareness. Read each question and consider whether it applies to you based on your experience over the past 12 months.
If you answer "Yes" to three or more questions, we recommend activating a time-out or cooling-off period through your 78bdt account settings, or contacting our support team to discuss the self-exclusion options available to you.
All responsible gaming tools on the 78bdt platform are confidential, take effect immediately, and are managed entirely through your account dashboard or via our support team. There is no judgment — only support.
Responsible Gaming Self-Check — Answer Honestly
3 or more "Yes" answers? Contact our support team at [email protected] to activate a time-out or self-exclusion. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
All protective tools are available directly within your 78bdt account dashboard or by contacting our support team. There are no fees, no waiting periods for reductions, and no penalties for using any responsible gaming feature.
Via Your Account Dashboard
Log In to Your Account
Visit 78bdt and log in using your registered mobile number and password. Make sure you are using a secure, private connection.
Navigate to Account Settings
Click your account profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Open Responsible Gaming
Select the "Responsible Gaming" tab in your account settings panel. All available tools — deposit limits, session limits, time-out, loss limits, and self-exclusion — are listed here.
Configure and Confirm
Select the tool you wish to activate, enter the desired limit or duration, and confirm your choice. Restrictions take effect immediately. A confirmation is sent to your registered mobile number.
Via Our Support Team
Contact Support Directly
Send an email to [email protected] at any time of day or night. Our team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
State Your Request Clearly
Use the subject line "Responsible Gaming Request" and describe the tool you wish to activate — for example: "Please activate a 30-day self-exclusion on my account" or "Set my weekly deposit limit to ৳5,000".
Identity Verification
Our team will verify your identity by asking for your registered mobile number and one security detail associated with your account. This protects you from unauthorised third-party interference with your protective settings.
Immediate Activation
Once identity is confirmed, your chosen tool is activated immediately — typically within minutes of the support interaction. You will receive a confirmation to your registered contact details.
Whether you need to activate a protective tool, discuss your account status, or simply talk through a concern, the 78bdt support team is here for you every hour of every day. Reaching out is always the right choice — there is no judgment, only practical help.
Email Support
Reach our responsible gaming team by email at any time. Subject line: "Responsible Gaming Request" for fastest routing.
[email protected]24/7 Availability
Our support team operates around the clock, every day of the year — including public holidays such as Eid, Victory Day, and Pohela Boishakh.
24 Hours — BST (UTC+6)Confidential Handling
All responsible gaming requests are handled with complete confidentiality. Your privacy is protected at every step — no information is shared with other players or third parties.
100% ConfidentialA note on external resources: 78bdt encourages players who feel that gambling is causing serious harm to seek professional support in addition to using our platform tools. Trusted international resources include the National Council on Problem Gambling (ncpgambling.org) and GamCare (gamcare.org.uk). These organisations provide free, confidential counselling and can connect you with local support services in Bangladesh. 78bdt does not affiliate with or receive compensation from any external support organisation.
Play Responsibly — Enjoy 78bdt at Its Best
With your protective tools in place, you can enjoy cricket betting, live casino tables, and certified slot games with full confidence. 78bdt is committed to keeping your experience safe, fair, and genuinely entertaining — in Bangladeshi Taka, for adults aged 21 and above.
Login to 78bdt View FAQ21+ only. Gambling involves risk. Please play responsibly.